Registration/Networking
and Continental Breakfast

Introduction and Welcome

Keynote Speaker: Joe Contrera
Conquering Your Fear: Most people want more out of life. They work hard, they dream big, and they continue to reach forward toward their goals. And yet, for some people, something seems to always be holding them back from achieving the level of success that they want in their life. The number one cause: FEAR! Fear can show up in a number of ways, but the results are always the same: You don’t get the result that you want or deserve! If you’re tired of bumping up against your fear, you will enjoy this presentation.

Joe Contrera is the president and founder of ALIVE @ WORK® LLC, a management consulting firm that works with organizations to motivate and engage their people at work. For more than 20 years Joe has been leading, training, and coaching people. His unique personal style and use of humor both motivate and encourage his audiences and those he consults and coaches. Joe’s strengths come from his experience both on and off the platform. He doesn’t just talk about achieving a higher level of success; he lives it.

10:00 – 10:30 AM

Author Book Signing & Exhibitor
No-Conflict Time

10:30 – 11:30 AM

Breakthrough Success

Joe Contrera, ALIVE @ WORK® LLC. Are you getting what you want out of life? If you’re not happy with the results you’re getting in life, here is a question for you: What are you doing to create your life this way? Join Joe Contrera as he shares some ideas with you on how you can break through to the level of success that you really want in your life.

An Hour With J.A. Konrath

J.A. Konrath, Author. Please join mystery writer J.A. Konrath for a talk about his
books and the publishing industry. Learn where he’s been, and where he’s going.

How to Inform Patron of Rules

Warren Graham, Warren Davis Graham Training & Consulting. Learn how to approach patrons who are breaking rules in a way that will most ensure compliance
and your safety.

Six Keys to Financial Success

Curtis Matlin, Curtis L. Matlin Financial Services. Most people say they want to have financial security, but few actually succeed. The keys to financial security are simple. Attend this workshop to gain valuable insight and ideas that you can immediately put to work to help you take steps toward greater security. This program will be repeated at 11:45.

Teaching Children About Blindness

Guided to the podium by her seeing eye dog Hanni, Beth Finke—National Public Radio Commentator and Author of the memoir, Long Time, No See—discusses her children’s book, Hanni and Beth: Safe & Sound. Beth will demonstrate how librarians can use her friendly and inviting book to teach children just how independent people who are blind can be.

Clay Therapy: Playdoh Time for Kids

Jill Popovich M.P.T., Physical Therapist & Certified Pilates Instructor. Every child loves Playdoh! Learn a new, exciting, and fun way to bring more children into your library…and keep them coming back! Using Playdoh, you will bring children together to have fun and even learn valuable problem-solving skills. You will also learn how this can involve the special needs children in your community, promoting friendships and bonds among all the children who come to your library.

Library Service in Context: Keeping Up With Trends

Miriam Pollack, President, Miriam Pollack + Associates. An overview of current global trends and the application of those trends to library service will be discussed. Sources of information and ways to keep up with current trends will be included.

What Type Am I and Who Cares?

Dan and Sharon Wiseman, Wiseman Consulting & Training. So much of our success at work depends on knowing who we are, what our preferences are, what our strengths are, and how we work with others. We will introduce you to the People Styles Inventory, a short behavioral inventory that can help you learn how to navigate through the treacherous library stacks, circulation desks, and technical service passages of your library career.

Too Stressed for Success?: Reducing, Managing, and Thriving on It

Kelly James-Enger, BodyWise Consulting. You say you’re stressed? Join the club. But, whether you’re anxious, overwhelmed, frustrated, or simply ticked off some—or most—of the time, chances are that stress is affecting not only your life but your health as well. Understanding stress and its physiological and psychological consequences are the first steps to beating it. Learn how to reduce and manage stress—and even use it to your advantage—in this practical, realistic program.

Get Organized to Reduce Stress

Beth Randall, CPO®, Joe Organizer, LLC. This presentation will help individuals realize where their stresses are coming from and how to solve them through better organization. It will address work, home, time, kids, travel, and money stress.

Getting Started With Your Local History Collection

Michelle Powers, Librarian. When tackling a local history collection, what are the basic steps that should be taken? Some steps include completing an inventory, determining what stays and what goes, developing policies, and more. Participants will walk away with ideas of how to go about organizing their local history collections.

11:45 AM – 12:45 PM

Ergonomics in the Workplace

Michael Minieka, MD., Chicago Ergonomic Group. It is very important that we employ proper ergonomic techniques on a daily basis in our workplaces. Dr. Minieka will address the emerging need for a safe and productive work environment. He will share ways to prevent repetitive stress injuries.

PolyTalk

Joe Sciacca and Michelle Ralston, Project Director and Project Coordinator. PolyTalk opens the world of libraries to people of all languages by providing access to a network of bilingual volunteer interpreters in thirty-nine languages. Library staff can access a database of interpreters who are willing to be contacted by telephone to assist in communicating with non-English speaking patrons. This session provides information on registering library staff, recruiting interpreters, using the PolyTalk database to locate interpreters, and using the PolyTalk Language Kit.

Having the Correct Mindset When Dealing With Problem Patrons

Warren Graham, Warren Davis Graham Training & Consulting. Learn techniques on how to ensure that you do not initiate or escalate a problem with a patron.

Six Keys to Financial Success

Curtis Matlin, Curtis L. Matlin Financial Services. Most people say they want to have financial security, but few actually succeed. The keys to financial security are simple. Attend this workshop to gain valuable insight and ideas that you can immediately put to work to help you take steps toward greater security. (Repeat of 10:30 program).

Managing Your E-World

Bill Pardue, Arlington Heights Memorial Library. Overwhelmed with E-stuff? Bookmarks, blogs, digital photos, and files getting jumbled? In this quick-paced overview, you’ll see demonstrations of several tools that can help you get organized online and use your time more efficiently. We will look at managing bookmarks with del.icio.us, uploading photos with Flickr, and keeping track of blogs with RSS readers.

Exercising Well At Home… Without Equipment!

Jill Popovich, M.P.T., Physical Therapist & Certified Pilates Instructor. If you have no money to join the gym or your best intentions to go to exercise classes get put aside for other things, learn effective and time efficient ways to exercise at home. Whether it is how to fit a ten-minute or full exercise program into your day, it can all be accomplished in your own home.

Matchmaking for Men 101: How Do I Help Him Find a Book Like…

Karen Sego, Bartlett Public Library District; Leslie Brittain, Winfield Public Library; Susan Wisnieski, Librarian and Marcy Doyle, Carol Stream Public Library. What are men reading today? Whether legal thrillers, spy and detective novels, police procedurals, medical and forensic dramas, history, or true crime, this presentation will provide some tips and tools to assist reader advisors in finding that perfect book for HIM.

How Not to Make Yourself Miserable in the Workplace

Dan and Sharon Wiseman, Wiseman Consulting & Training. We know many people who walk around with a cloud over their heads (it may be you). They may have good intentions but leave tracks of bad feelings, stress, and toxic emotions. How do we get ourselves into funks? What causes us to do bad things to good people? How can we help ourselves or others to get out of these moods? Come find some practical help. People determined to be miserable need not attend.

Break Your Bad Habits and Replace Them With Better Ones

Kelly James-Enger, BodyWise Consulting. How many times have you promised yourself that you’d eat better, get more exercise, or de-stress your life? When we decide to change our lifestyles, most of us make the same mistake: attempting a drastic overhaul instead of making the small changes that easily become healthier habits.

Top Ten Organizing Mistakes and How to Solve Them

Beth Randall, CPO®, Joe Organizer, LLC. This presentation will tell you what you have been doing wrong and how to do it right. Overcome organizing problems and get a lot more accomplished! Manage Your Boss! Mary Pergander, Deerfield Public Library. Learn to effectively manage the relationship between you and your boss to reduce stress, improve communication, and increase desirable results.

Manage Your Boss!

Mary Pergander, Deerfield Public Library. Learn to effectively manage the relationship between you and your boss to reduce stress, improve communication, and increase desirable results.

12:45 – 2:00 PM

Lunch in the main ballroom
Awards Presentation

2:15 – 3:15 PM

Programming and Outreach on a Shoestring Budget

Lori J. Wilcox, Chicago Public Library, Wrightwood-Ashburn Branch, and Kelley D. Nichols, University Park Public Library District. Learn various methods of outreach, collaboration, and community relationship building to plan a unique array of programs with little or no money. The pros of developing a Friends group and a program planning committee will be discussed. During this session the participants will plan at least six months of programs.

Library 2.0: What is It and Why Do We Care?

Rebecca Teasdale, Schaumburg Township District Library. This session will demystify Library 2.0, introduce the key technologies, and share examples of how libraries are using them to serve their communities. Walk away with the confidence, tools, and inspiration to learn more.

The Four Emotions: How to Recognize Them and What to Do About Them

Warren Graham, Warren Davis Graham Training & Consulting. Learn how to respond to an upset patron in the most effective way to keep control of the situation.

Playing Well With Others: Collaborative Programming for Adults

Sally Schuster, Addison Public Library; Leila Heath, Warrenville Public Library District; Linda Schehl, Helen M. Plum Memorial Library; Mary Williamson, Oak Brook Public Library, and Karen Sego, Bartlett Public Library. In an attempt to increase attendance, staff from eight DuPage Library System libraries sponsored a series of programs featuring local area writers. Find out what steps were taken to bring the series to fruition: who did what, how well did it work, and what they would do differently next time?

Behind the Smoke and Mirrors of Your Money

Daniel Schneider, Schneider Reflections. What is it about money that is so mysterious? We will get behind the smoke and mirrors of everything with a $ in front of it. We will discuss how your credit score is calculated, how to improve it easily, and how to fix it if it is bad. We will discuss setting financial goals, saving for the future, budgeting your income, and understanding the power of investing. All of the financial wellness information out there can get overwhelming. Daniel will simplify it to fit in the palm of your hand. The best part about your money is that you can manage it all by yourself.

Healthy Habits to Improve Your Health

Jill Popovich M.P.T, Physical Therapist & Certified Pilates Instructor. Would you like simplified, easy to understand tips to improve your health? Easy to apply diet, exercise, and basic health information will be presented to help you develop healthy habits for you and your family starting today.

Technical Services Tips and Tricks

Richard Stewart, Indian Trails Public Library; Joy Anhalt, Tinley Park Public Library, and Jennifer B. Young, Northwestern University Library. Help! What’s the MARC tag for an award note? How do you catalog an MP3 file? Is there anyone out there who can help me transliterate a Russian language title page? A panel of librarians will discuss tips, tricks, and online resources that can help you find the answers to your questions.

Travelin’ the World…From Your Library

Cathy Maassen, Skokie Public Library, and Beth McCloskey, Itasca Community Library. Children meet individuals from all cultures in school, throughout their community, and at the library. This session will show how some libraries are promoting other cultures with programming about other countries.

Facebook/My Space

Nicole Mills and Carmen Markham, Glenview Public Library. Social networking used by kids, teens, and young adults will be discussed.

A Graphic Novel Primer

Gail Tobin and Amy Peterson, Schaumburg Township District Library; Joel Hahn, Niles Public Library District. Are you thinking about offering graphic novels in your library, or do you already want to and want to know more? This program will cover the basics: definitions, history of the genre, selection tools, cataloging tips, and more! Some core collection titles will also be covered.

Master the Behavioral Interview

Mary Pergander, Deerfield Public Library. Be prepared for interviews that focus on your work-based stories. Learn to hear the real question, and focus your answers on your strengths and achievements.